Product Warranties

Product Warranties - Defective Returns & Exchanges

Most products featured on AlternativeWireless are covered by a manufacturer warranty exclusively. Warranty information is included with every product. Most manufacturers have convenient warranty return instructions on their web sites. All manufacturer warranty claims must be made through the manufacturer.

Remember that most warranties do not cover cover customer abuse, misuse, damages, improper installation, product with missing serial number and/or labels removed/altered, products missing components, or normal wear and tear.

Manufacturer Warranty Support Web Sites

• AdvanceTec - http://www.advancetec.com
• Allsop - http://www.allsop.com/
• Altec Lansing - http://www.alteclansing.com
• Arkon - http://www.arkon.com/
• BlackBerry (RIM) - http://us.blackberry.com/
• BlueAnt - http://www.myblueant.com/warranty.htm
• Body Glove - http://www.bodyglove.com/
• Body Guardz - NLU Products - http://www.nluproducts.com/
• Bracketron - http://www.bracketron.com/warranty-returns
• CallPod / Charge Pod - http://www.callpod.com/
• Car and Driver - Powermate -1-888-POWER-40 - http://www.caranddriveraccessories.com/
• Case-Mate - http://support.case-mate.com/
• CCM - http://www.ccmcellular.com
• Clingo - http://www.clingo.com/
• Cellular Innovations - http://www.cellularinnovations.com/
• Dickies - http://www.dickies.com/general/returns.jsp
• DRYCASE - http://drycase.com/Content/returnpolicydrycase.html
• EcoLife- Contact Us
• EnGenius - http://www.engeniustech.com/index.php/support/repair-request
• foneGear - http://www.fonegear.com/support/refunds-exchanges.php
• HTC - http://www.htc.com/us/support
• iGrip - http://www.igrip.us/
• Incipio - http://www.myincipio.com/contact.asp
• Jabra - http://www.jabra.com
• Krusell - http://www.krusell.se/warranty/
•      Note: We will process Krusell warranty returns for the first year after shipment. Use our convenient RMA Form
• MOBO - http://www.mobousa.com/
• Motor Trend - Powermate -1-888-POWER-40 - http://www.caranddriveraccessories.com/
• Motorola - http://www.motorola.com
• Naztech - http://naztech.com/naz_catalog/about/about.html
• NLU Products- http://www.nluproducts.com/
• Nokia - http://www.nokia.com/
• Otterbox - http://www.otterbox.com/warranty/warranty,default,pg.html
• Parrot - http://www.parrot.com
• Plantronics - http://www.plantronics.com/north_america/en_US/support/index.jhtml
• PowerMat - http://www.powermat.com/us/support
• Powermate Cellular - Car & Driver / Motor Trend - 1-888-POWER-40  - http://www.caranddriveraccessories.com/
• Research In Motion - http://us.blackberry.com/
• Rugged Equipment - Contact Us
• Samsung USA - http://www.samsung.com/us/support/main/supportSupportMain.do
• SanDisk - http://www.sandisk.com
• ScreenGuardz - NLU Products - http://www.nluproducts.com/
• SEIDIO - http://www.seidio.com/warranty/index.html
• Skullcandy - http://www.skullcandy.com/warranty-information.html
• Tekkeon - http://www.tekkeon.com/contact-us.html
• Wilson Electronics - http://www.wilsonelectronics.com
•       Wilson has a 90 Day Warranty on antennas, adapters and connectors. Amplifiers carry a 1 year warranty. See Wilson's Website for more info.
•       AlternativeWireless.com will process Wilson Electronics warranty returns for the first 3 months after shipment. Use our convenient RMA Form

Products with No Manfacturer Warranty

For products we sell that do not have a manufacturer warranty, we provide a 90 day limited warranty from date of purchase. We will send a replacement or issue a refund (at our option) upon return of defective equipment. Equipment must be defective in workmanship and/or materials and not show signs of negligence or misuse. Defective equipment must be returned with receipt and any manuals or any other documentation that came with the item. Although we do not reimburse return shipping charges, we will ship the replacement item via ground service (domestic US only) at no charge to you. Defective Original Equipment Manufactured equipment (OEM) by CCM, Nokia, Motorola, Ericsson, etc.,. should be returned to the manufacturer. Return information, if applicable, is enclosed with the product or is on the manufacturer's web site. Please use our RMA form for warranty claims for products with no manufacturer warranty..

If you have any questions on your product's warranty, feel free to contact us via our online contact form.

Replaced Accessory Warranty

If we replace an accessory returned to us as defective, the warranty for accessory sent in replacement is only for the balance of the warranty on the original accessory.